FAQ's

SHIPPING AND DELIVERY

Does the recipient need to be home to receive their item?
No they don't. At the time of ordering please select "Yes" for authority to leave if no one is home. If "no" is selected, the recipient will be required to sign on delivery.

 Can my order be tracked?
Yes, in most cases a tracking number will be emailed to you. When personal delivery by Lovingly Gifted occurs, communication will come from Lovingly Gifted on delivery status.

Do you deliver to hospitals?
Yes we do, we personally deliver to Brisbane and Ipswich hospitals. You will be required to provide the following information:
- The recipients name and maiden name (if known)
- Expected discharge date
- Ward and Room number (if known)
- Hospital name and address
Consider waiting until mum has arrived home, if mum has left the hospital earlier than expected we won't be able to deliver the item and an additional charge will be required to have the item delivered to alternative address.

I'd like my order delivered on a certain date, is this possible?
If you require urgent delivery, please contact us to be sure that we are able to cater to this.
Sometimes we receive orders a few days or weeks before they are needed and that is great, just be sure to let us know via email or note when placing your order if you don't want the item delivered yet. We will endeavour to deliver as close to your preferred date as possible and will communicate the expected delivery time closer to time. However, we can never guarantee a delivery date when using a courier due to some things being out of our control.


PRESENTATION AND PACKAGING

I'd like a mixture of items/designs from two or more gifts, can you do this?
Absolutely! We love doing custom orders and are keen to hear your ideas. Please contact us to discuss your item preferences and ideas so we can quote you.

Are the gifts pre-made?
No, all gifts are made to order to ensure they are looking their best for delivery.


REFUNDS

What happens if I change my mind and no longer want my order?
If you let us know before 10am on the day the item is due to be shipped, we will refund you the amount you paid minus a $5 administration fee

Returns
If you don't love the item and it is due to a fault of ours we will offer a refund. Pleas contact us within 12 hours of receiving the item to discuss arrangements, please also visit our Terms and Conditions. Change of mind refunds will not be offered once the item has been dispatched.

 

ITEM INGREDIENTS

BODY SHOP:

STRAWBERRY SOAP:

Sodium Palmate (Surfactant), Sodium Palm Kernelate (Surfactant), Aqua (Water) (Solvent/Diluent), Glycerin (Humectant), Sorbitol (Humectant), Palm Kernel Acid (Surfactant), Parfum (Fragrance), Fragaria vesca (Strawberry Juice) (Natural Additive), Limonene (Fragrance Ingredient), Tetrasodium EDTA (Chelating Agent), Tetrasodium Etidronate (Chelating Agent), Linalool (Fragrance Ingredient), Citral (Fragrance Ingredient), CI 14700 (Colour), CI 17200 (Colour).

 

STRAWBERRY HAND CREAM:   

Aqua/Water/Eau, Glycerin, Caprylic/Capric Triglyceride, Prunus Amygdalus Dulcis Oil/Prunus Amygdalus Dulcis (Sweet Almond) Oil, Sodium Polyacrylate, Parfum/Fragrance, Cetyl Alcohol, Pentaerythrityl Distearate, Phenoxyethanol, Caprylyl Glycol, Cetearyl Alcohol, Cetearyl Glucoside, Glycine Soja Oil/Glycine Soja (Soybean) Oil, Orbignya Oleifera Seed Oil, Fragaria Ananassa Seed Oil/Fragaria Ananassa (Strawberry) Seed Oil, Butyrospermum Parkii Butter/Butyrospermum Parkii (Shea) Butter, Myristamidopropyl PG-Dimonium Chloride Phosphate, Sodium Stearoyl Glutamate, Xanthan Gum, Disodium EDTA, Limonene, Myristyl Alcohol, Stearyl Alcohol, Cinnamal, Citric Acid, Caramel, CI 14700/Red 4.

 

STRAWBERRY POT LIP BALM:   

Ricinus Communis Seed Oil/Ricinus Communis (Castor) Seed Oil (Emollient) Octyldodecanol (Emollient), Polyglyceryl-3 Diisostearate (Skin Conditioning Agent/Emollient), Limnanthes Alba Seed Oil/Meadowfoam (Limnanthes Alba) Seed Oil (Skin Conditioning Agent), Sorbitan Olivate (Emulsifying Agent), Candelilla Cera/Euphorbia Cerifera (Candelilla) Wax (Stabiliser), Cera Alba/Beeswax (Emulsifier/Emollient), Glycerin (Humectant), Parfum/Fragrance (Fragrance), Aqua/Water (Solvent/Diluent), Octocrylene (Sunscreen), Copernicia Cerifera Cera/Copernicia Cerifera (Carnauba) Wax (Stabiliser/Viscosity Modifier), Synthetic Wax (Binder/Emollient), Homosalate (Sunscreen), Tocopheryl Acetate (Antioxidant), Butyl Methoxydibenzoylmethane (Sunscreen), Sclerocarya Birrea Seed Oil (Skin Conditioning Agent), Ammonium Glycyrrhizate (Flavour), Caprylyl Glycol (Skin Conditioning Agent), Coleus Forskohlii Root Extract (Humectant), Helianthus Annuus Seed Oil/Helianthus Annuus (Sunflower) Seed Oil (Emollient), Olea Europaea Fruit Extract/Olea Europaea (Olive) Fruit Extract (Skin-Conditioning Agent), Polygonum Cuspidatum Extract (Skin-Conditioning Agent), Triticum Vulgare Germ Extract/Triticum Vulgare (Wheat) Germ Extract (Skin-Conditioning Agent), Sodium Phytate (Chelating Agent), Benzyl Benzoate (Solvent), Sodium Citrate (pH Adjuster), Triethoxycaprylylsilane (Binder), Sodium Benzoate (Preservative), CI 77891/Titanium Dioxide (Colour), CI 15850/Red 7 Lake (Colour), CI 19140/Yellow 5 Lake (Colour), CI 77499/Iron Oxides (Colour).

  

STRAWBERRY SOFTENING BODY BUTTER:   

Aqua (Water) (Solvent/Diluent), Butyrospermum parkii (Shea Butter) (Emollient), Cyclomethicone (Emollient), Glycerin (Humectant), Theobroma cacao (Cocoa Butter) (Emollient), Glyceryl Stearate (Emulsifier), PEG-100 Stearate (Surfactant), Cetearyl Alcohol (Emulsifier), Lanolin Alcohol (Stabiliser/Emollient), Phenoxyethanol (Preservative), Parfum (Fragrance), Methylparaben (Preservative), Fragaria ananassa (Natural Additive), Propylparaben (Preservative), Xanthan Gum (Viscosity Modifier), Tocopherol (Antioxidant), Benzyl Alcohol (Preservative), Disodium EDTA (Chelating Agent), Fragaria chiloensis (Strawberry Seed Oil) (Natural Additive), Limonene (Fragrance Ingredient), Sodium Hydroxide (pH Adjuster), Cinnamal (Fragrance Ingredient), Rosmarinus officinalis (Natural Additive), Linalool (Fragrance Ingredient), Citral (Fragrance Ingredient), Caramel (Colour), CI 14700 (Colour).

 

STRAWBERRY SHOWER GEL:  

Aqua/Water/Eau Sodium Laureth Sulfate, Cocamidopropyl Betaine, Glycerin, Polysorbate 20, PEG-40 Hydrogenated Castor Oil, Sodium Chloride, Trisodium Sulfosuccinate, Parfum/Fragrance, Phenoxyethanol, Polyglyceryl-2 Caprate, Mel/Honey/Miel, Sodium Benzoate, Citric Acid, PEG-120 Methyl Glucose Dioleate, Fragaria Ananassa Seed Oil/Fragaria Ananassa (Strawberry) Seed Oil, Benzophenone-4, Butyl Methoxydibenzoylmethane, Disodium EDTA, Limonene, Denatonium Benzoate, CI 14700/Red 4, CI 17200/Red 33.

 

STRAWBERRY SOFTENING BODY POLISH:  

Aqua/Water/Eau Sodium Laureth Sulfate, Glycerin, Cocamidopropyl Betaine, Acrylates Copolymer, Juglans Regia Shell Powder/Juglans Regia (Walnut) Shell Powder, Parfum/Fragrance, Benzyl Alcohol, Phenoxyethanol, Sodium Chloride, Actinidia Chinensis Seed/Actinidia Chinensis (Kiwi) Seed, Mel/Honey/Miel, Sodium Hydroxide, Citric Acid, Fragaria Vesca Juice/Fragaria Vesca (Strawberry) Juice, Butyl Methoxydibenzoylmethane, Disodium EDTA, Limonene, Denatonium Benzoate, Salicylic Acid, CI 14700/Red 4, CI 17200/Red 33.

 

MORINGA SOFTENING BODY MILK:  

Aqua, Octyl Palmitate, Glycerin, Cyclopentasiloxane, Orbignya Oleifera Oil, Glyceryl Stearate, Moringa Pterygosperma Oil, PEG-100 Stearate, Sesamum Indicum Oil, Dimethicone, PEG-40 Stearate, Phenethyl Alcohol, Parfum, Caprylyl Glycol, Cetearyl Alcohol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Xanthan Gum, Linalool, Hexyl Cinnamal, Disodium EDTA, Sodium Carbomer, Butylphenyl Methylpropional, Sodium Hydroxide, Benzyl Salicylate, Geraniol, Hydroxycitronellal, Isoeugenol, Tocopherol, CI 19140.

 

MORINGA SHOWER GEL:

Aqua, Sodium Laureth Sulfate, Glycerin, Sodium Cocoamphoacetate, Cocamidopropyl Betaine, Polysorbate 20, Mel, Sodium Chloride, Citric Acid, PEG-18 Glyceryl Oleate/Cocoate, Parfum, Myristamidopropyl PG-Dimonium Chloride Phosphate, Phenethyl Alcohol, Caprylyl Glycol, p-Anisic Acid, Propylene Glycol, Linalool, Hexyl Cinnamal, Butylphenyl Methylpropional, Disodium EDTA, Benzyl Salicylate, Geraniol, Moringa oleifera, Sorbitol, Caramel, CI 19140.

 

BRITISH ROSE SHOWER GEL:  

Aqua/Water (Solvent) Sodium Laureth Sulfate (Surfactant), Cocamidopropyl Betaine (Surfactant), Glycerin (Humectant), Parfum/Fragrance (Fragrance Ingredient), Sodium Chloride (Viscosity Controlling Agent), Polyglyceryl-2 Caprate (Skin Conditioning Agent), Sodium Benzoate (Preservative), PEG-40 Hydrogenated Castor Oil (Emulsifying Agent), Citric Acid (pH Adjuster), Sucrose (Humectant), Ethylhexyl Salicylate (Ultraviolet Light Absorber), Benzyl Salicylate (Fragrance Ingredient), Limonene (Fragrance Ingredient), Butyl Methoxydibenzoylmethane (Ultraviolet Light Absorber), Disodium EDTA (Chelating Agent), Citronellol (Fragrance Ingredient), Geraniol (Fragrance Ingredient), Linalool (Fragrance Ingredient), Rose Extract (Skin Conditioning Agent), Alpha-Isomethyl Ionone (Fragrance Ingredient), Polysorbate 20 (Emulsifying Agent), Sodium Hydroxide (pH Adjuster), Denatonium Benzoate (Denaturant), Potassium Sorbate (Preservative), CI 17200/Red 33 (Colorant), CI 19140/Yellow 5 (Colorant).

 

BRITISH ROSE HAND CREAM:

Aqua/Water (Solvent), C12-15 Alkyl Benzoate (Emollient), Parfum/Fragrance (Fragrance Ingredient), Betaine (Skin Conditioning Agent), Glycerin (Humectant), Polysorbate 60 (Surfactant), Glyceryl Stearate (Emulsifying Agent), Benzyl Alcohol (Preservative), Phenoxyethanol (Preservative), Butyrospermum Parkii Butter/Butyrospermum Parkii (Shea) Butter (Skin Conditioning Agent), PEG-100 Stearate (Surfactant), Acrylates/C10-30 Alkyl Acrylate Crosspolymer (Stabiliser/Viscosity Modifier), Bertholletia Excelsa Seed Oil (Emollient), Sclerocarya Birrea Seed Oil (Skin Conditioning Agent), Sodium Hydroxide (pH Adjuster), Benzyl Salicylate (Fragrance Ingredient), Limonene (Fragrance Ingredient), Disodium EDTA (Chelating Agent), Citronellol (Fragrance Ingredient), Geraniol (Fragrance Ingredient), PEG-30 Dipolyhydroxystearate (Emulsifying Agent), Rose Extract (Skin Conditioning Agent), Trideceth-6 (Emulsifying Agent), Linalool (Fragrance Ingredient), Alpha-Isomethyl Ionone (Fragrance Ingredient), Citric Acid (pH Adjuster), Sodium Benzoate (Preservative), Potassium Sorbate (Preservative), CI 14700/Red 4 (Colorant), CI 19140/Yellow 5 (Colorant).

 

BRITISH ROSE BODY BUTTER:  

Aqua/Water (Solvent), Glycerin (Humectant), Glycine Soja Oil/Glycine Soja (Soybean) Oil (Emollient), Cetearyl Alcohol (Emulsifying Agent), Ethylhexyl Palmitate (Skin Conditioning Agent), Myristyl Myristate (Emollient), Butyrospermum Parkii Butter/Butyrospermum Parkii (Shea) Butter (Skin Conditioning Agent - Emollient), C12-15 Alkyl Benzoate (Emollient), Glyceryl Stearate (Emulsifying Agent), PEG-100 Stearate (Surfactant), Bertholletia Excelsa Seed Oil (Emollient), Parfum/Fragrance (Fragrance Ingredient), Panthenol (Skin Conditioning Agent), Mica (Opacifying Agent), Caprylyl Glycol (Skin Conditioning Agent), Dimethicone (Skin Conditioning Agent), Phenoxyethanol (Preservative), Carbomer (Stabiliser/Viscosity Modifier), Tocopherol (Antioxidant), Sodium Hydroxide (pH Adjuster), Benzyl Salicylate (Fragrance Ingredient), Limonene (Fragrance Ingredient), Disodium EDTA (Chelating Agent), Citronellol (Fragrance Ingredient), Geraniol (Fragrance Ingredient), Rose Extract (Skin Conditioning Agent), Linalool (Fragrance Ingredient), Alpha-Isomethyl Ionone (Fragrance Ingredient), Citric Acid (pH Adjuster), Sodium Benzoate (Preservative), Potassium Sorbate (Preservative), CI 77891/Titanium Dioxide (Colorant), CI 17200/Red 33 (Colorant).

 

PASSIONBERRY LIP BALM:

Ricinus communis, Lanolin, Polyglyceryl-3 Beeswax, Cera Alba, Hydrogenated Castor Oil, Silica, Aroma, Tocopheryl Acetate, Carthamus tinctorius, Passiflora incarnata, Hexyl Cinnamal, Limonene, Ammonium Glycyrrhizate, Tocopherol, Linalool, Citronellol, Geraniol, Eugenol, Citral, Alpha-Isomethyl Ionone, CI 17200, CI 42090.



GAIA:

GAIA NIPPLE BALM
Organic sunflower oil*, organic beeswax*, organic avocado oil*, tocopherol, (natural vitamin E), organic carrot seed oil*, organic chamomile extract*, organic jojoba oil*, organic calendula extract*
*= certified organic by the ACO (Australian Certified Organic)
There is no need to rinse before feeding. FREE from lanolin, petrochemicals and mineral oil.
Vegans please note: this product contains beeswax.

 

BABY SLEEPTIME BATH
Purified water, decyl glucoside, disodium cocoamphodiacetate, cocamidopropyl betaine, guar gum, lactic acid, vegetable glycerin, organic chamomile extract*, organic
avocado oil*, organic evening primrose oil*, sodium hydroxy methyl glycinate, phenoxyethanol and the pure essential oils of organic lavender* and organic ylang ylang* (linalool - naturally occurring component of essential oils)

*=certified organic

 

BABY MOISTURISER
Purified water, soybean oil, cetearyl alcohol, glyceryl stearate, organic shea butter*, cocoa butter, vegetable glycerin, rosehip oil, wheat germ oil, organic avocado oil*, organic evening primrose oil*, grapeseed oil, organic calendula extract*, organic chamomile extract*, tocopherol (natural vitamin e), lactic acid, sodium hydroxy methyl glycinate, phenoxyethanol and the pure essential    

oils of organic lavender*, organic sweet orange* and organic chamomile* (limonene and linalool – naturally occurring components of essential oils).   *= certified organic

 

ECOSTORE:

SLEEPYTIME BATH

Base Ingredients

Aqua · Caprylyl/Capryl Glycosides · Parfum · Benzyl Alcohol · Dehydroacetic Acid 

Fragrance Ingredients: lavender & geranium Lavandula Angustifolia · Eucalyptus Globulus Leaf Oil · Pelargonium Graveolens Flower Oil 

Components of Natural Essential Oils

Linalool 

 

BABY SHAMPOO

Base Ingredients

Aqua · Sodium Lauroyl Glutamate · Sodium Lauroamphoacetate · Guar Hydroxypropyltrimonium Chloride · Coco Glucoside · Glyceryl Oleate · Sodium Hydroxymethylglycinate · Parfum · Citric Acid 

Fragrance Ingredients: lavender & geranium Lavandula Angustifolia · Eucalyptus Globulus Leaf Oil · Pelargonium Graveolens Flower Oil 

Components of Natural Essential Oils: Linalool 

 

BABY MOISTURISER

Base Ingredients

Aqua · Caprylic/Capric Triglyceride · Simmondsia Chinensis Oil · Cetearyl Olivate · Sorbitan Olivate · Butyrospermum Parkii · Olea Europaea Oil · Cetearyl Alcohol · Panthenol · Benzyl Alcohol · Dehydroacetic Acid · Sodium Stearoyl Glutamate · Xanthan Gum · Parfum · Citric Acid 

Fragrance Ingredients: lavender & geranium Lavandula Angustifolia · Eucalyptus Globulus Leaf Oil · Pelargonium Graveolens Flower Oil 

Components of Natural Essential Oils: Linalool 

 

NAPPY BALM

Base Ingredients

Olea Europaea Oil · Cocos Nucifera Oil · Sesamum Indicum · Zinc Oxide · Cera Alba · Pseudowintera Colorata